Shipping policy

Shipping Policy

Welcome to Movyros, your premium destination for high-end sports and fitness equipment. We are committed to providing you with an exceptional shopping experience, including fast and reliable shipping. Below is our shipping policy:

1. Shipping Method

We offer one shipping option:

  • Free Shipping: Available for all countries in the European Union (EU).

2. Shipping Fees

We provide free shipping for all orders shipped within EU countries.

3. Order Processing

Orders are generally processed and shipped within 1 to 2 business days after payment is received. You will receive a confirmation email with tracking details once your order is dispatched. If you place your order after 2 PM (French time), please allow an additional business day for processing.

4. Shipping Areas

We deliver to all EU countries. Please note that some remote areas may experience additional delivery delays. You can check specific delivery zones and possible restrictions at checkout.

5. Order Tracking

You can track your order at any time using the tracking number provided in the shipping confirmation email. For any tracking-related questions, feel free to contact our customer service at contact@movyros.com.

6. Returns & Exchanges

If you are not completely satisfied with your purchase, you can return unworn items in their original condition within 15 days of receipt for a refund or exchange. For more details, please refer to our Return & Refund Policy available on our website.

7. Contact

For any inquiries regarding our shipping policy, please contact our customer service at contact@movyros.com. Our support team is available Monday to Friday, from 9:00 AM to 4:00 PM.

Thank you for choosing Movyros. We hope you enjoy your shopping experience and our delivery service.

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