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Which countries do you offer delivery to?
We deliver to all countries in the European Union, as well as the United States, Canada, the United Kingdom, and Australia.
What are the delivery times?
All our orders are shipped within 48 hours and delivered within 4 to 8 days to all countries where we offer shipping.
How much does shipping cost?
We offer free shipping to all countries in the European Union, as well as the United States, Canada, the United Kingdom, and Australia.
Can I get a refund if I'm not satisfied with the product?
Of course! Once you receive the product, you have 30 days to return it for a full refund or an exchange, depending on your preference.
How do I return a product?
To return a product, please contact us by email beforehand; otherwise, the return cannot be processed. We will provide you with the address of our nearest warehouse so you can send the product back. Please note that return shipping costs are the responsibility of the customer.
How long does it take to receive a refund?
Once we receive your return and confirm that it is in its original condition, we will process your refund within 48 hours. The refund will then take 3 to 7 days to appear in your bank account, depending on your bank.